Three documents, one check

Daytonaspin Casino: Clear verification, then a payout that does not stall

This identity check is required by our licence to confirm who you are, and the team works through your files within 6 hours.

Start your verification

UK Gambling CommissionLicensed under 38560-1794-R-109902, independently audited by QUINEL, SIQ and iTech Labs

Six lines

Everything the check involves, in six lines

Six lines is all you need to know who runs the check and how fast it moves.

Who checks

Daytonaspin Casino Ltd

Under which licence

UK Gambling Commission, 38560-1794-R-109902

How long

6 hours

When it is mandatory

At the latest before the first withdrawal

Where to send questions

[email protected]

Minimum age checked

18+

Past the check first time

Your first attempt, done in one go

Following these four moves keeps your files off the rejection pile and moves the review forward.

Where is the verification area?

Inside your account the verification area sits under your profile, and it shows which items are still open. Note that list before you reach for your documents.

Shoot the ID flat

Photograph your photo ID flat on a dark surface, with every corner and all four edges in frame. Glare and cropped edges are the two faults that send files back.

Your card, partly covered

If you paid by card, show the same card with the middle digits covered, leaving the first six and last four visible. The name must match your account.

Email outcome within a day

Once everything is in, the team reviews it within 6 hours and emails the outcome. Keep an eye on your inbox so a quick resend never delays the payout.

Your file, checked

Your papers, and what each one settles

After this list you will know exactly which papers to prepare and what each one has to show.

Photo ID

ConfirmsYour name and date of birth

Copy must showAll four edges, in date, unedited

Proof of address

ConfirmsWhere you live now

Copy must showYour name and address, dated recently

Payment card image

ConfirmsThe card used to fund the account

Copy must showFirst six and last four digits only

Four moments that bring the check

What your account asks of you, and when

Know in advance which moments call for papers, so nothing holds up your play.

Before the games, after sign-up

You have just joined, and before the account opens fully we confirm you are 18 or over, as the UK Gambling Commission expects.

A fresh payment route

Adding a card or wallet we have not seen before means confirming the account holder, so a new method is yours and not someone else's.

Here is what prompted the ask

Totals that sit far above your usual pattern prompt a closer look at activity and papers, purely to keep the account in line with licensing rules.

Why is my payout held?

No money leaves the account until the person behind it is confirmed, so the first withdrawal pauses while photo ID, address proof and card image are checked.

Source of funds, plainly explained

Banking rules bind every holder of licence 38560-1794-R-109902, so Daytonaspin Casino must see where a stake comes from. Nothing here suggests wrongdoing on your part; plenty of ordinary players get the same request and clear it in minutes.

Sort out one of these and the funds question normally closes the same day.

Recent bank statement
Payslip from your employer
Savings account summary
Letter confirming a pension
Proof of a property sale

Your upload came back, here is why

When details disagree. A middle name spelled out on one paper and dropped on another reads as a second person, so the file is returned. Make the name on the paper match the account Re-upload with the same spelling throughout

Keep the whole paper in frame. When a corner is cropped or the print is not readable, the checker cannot confirm the details and has to ask again. Rest the phone flat and fill the frame Check corners are inside the shot before sending

An out-of-date bill. Address proof loses value once the date is far behind, because it no longer shows where you live now. Use a bill from the last part of the year Send a different proof with a current date

Query handling

What still puzzles you about the check?

Use this when a withdrawal is paused or a document request has just landed in your inbox.

My surname changed since I signed up, what now?+

Send us proof of the change, such as a marriage certificate or a deed showing the new name, so our team can marry it to the older record. Once it matches your photo ID, verification continues without a gap. A short note to [email protected] gets it moving.

Will you ask for my papers again further down the line?+

Yes, when a document has expired, when the details on your account shift, or when the license obligations call for a fresh look. A passport running out is the usual reason. Otherwise your cleared file stays on record and you are not asked to repeat it.

Is my passport safe once I have sent it over?+

Everything travels over TLS 1.3 encryption and is held only for the purpose the check exists for. Access sits with the team that reviews your file, not the wider staff. Our privacy notice, reachable at [email protected], spells out the rest.

When is the latest I can send my documents in?+

At the latest before your first withdrawal leaves us, because our UK Gambling Commission licence, number 38560-1794-R-109902, requires a cleared player first. We may ask sooner though, at sign-up or after your first deposit. Sending them early keeps the payout queue short.

How long will it take before my account is cleared?+

Six hours is the target, counted from the moment a complete, readable set reaches us. Straight, well-lit photographs of the right documents usually land inside that window. If something is blurred or cropped, the clock restarts on the corrected copy.